Privacy Policy

Last Updated: July 1, 2026

At EasyPC, we are committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We collect personal information that you voluntarily provide to us, as well as certain data automatically via third-party integrations.

Contact Forms: When you submit a message through our contact forms, we collect your email address, phone number, and the contents of your message to respond to your inquiry.

Live Chat: Any details or communication history you share while interacting with our live chat widget is collected to provide real-time support.

Automated Tracking & Cookies: Our website utilizes cookies from external media and communication partners, which log technical data like your IP address and browsing behavior (see Section 3).

Third-Party Services We Use

To provide rich media and customer support, we embed trusted third-party services on our website. These providers may place their own cookies or track user behavior if you consent to them via our cookie banner:

tawk.to (Live Chat): We use tawk.to to manage live customer chat. It processes chat transcripts and connection data on our behalf to ensure continuous, multi-tab communication.

Google Maps & YouTube (Google LLC): We use Google Maps to show our location and embed YouTube videos to share media content. Google may collect your IP address, browser type, and place persistent marketing cookies on your device to track your interactions and personalize ads across the web.

Facebook Video (Meta Platforms, Inc.): We embed video content hosted by Facebook. Meta utilizes tracking pixels and cookies to monitor web traffic and attribute video interaction data back to your Facebook profile if you are logged in.

Cookie Policy

In accordance with UK law, our website operates on an “Opt-In” cookie model. External scripts are blocked from running until you explicitly give consent via our cookie banner.

Our cookies are divided into:

Necessary / Functional Cookies (tawk.to): Used strictly to synchronize live chat sessions across multiple browser tabs and recognize you if you return to continue a conversation.

Marketing & Target Cookies (Google & Meta): Triggered when you view our embedded maps and videos. These log user interaction, device identifiers, and browsing actions.

You can alter, update, or revoke your cookie preferences at any time by clicking the MANAGE CONSENT tab on the bottom left of the page or adjusting your desktop browser preferences.

How We Use Your Information

We use the information we collect to:

Respond to your contact form messages and general service requests.

Provide real-time customer support via live chat.

Maintain website security, verify user settings, and fix technical performance bugs.

Data Sharing and Retention

We never sell, trade, or rent your personal data to third parties.

Data is only shared with our technical partners (like tawk.to) as required to perform their specific platform services, under strict confidentiality guidelines.

We hold your contact form details only as long as necessary to fulfill your business inquiry or customer service relationship.

Your Legal Rights (UK GDPR)

As a UK resident, you have strict rights regarding your personal data. You have the right to request access to the data we hold, request corrections to inaccurate data, or request total deletion of your personal details from our systems.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Company Name: EasyPC

Website: easypc.uk.com

Email: admin@easypc.uk.com